Why Choose Hosted Telephony?

It’s a flexible, cost-effective, quick to deploy solution for internal, national, and international telephone communications, which means the users on your VoIP network can be deployed anywhere you want them to be.

No need for traditional telephone handsets (although VoIP handsets can be provided), your users VoIP phones can be applications running on their office or home PC, or even on a mobile phone (Softphones).

From small businesses to global companies that need secure links between sites, the benefits of a VOIP PBX system can be dramatic, making communication easier for you and your users, as well as saving you money.

BRM Communications can provide locally installed VoIP systems for your offices, as well as cloud-based VoIP systems for companies that prefer not to have their IT infrastructure in-house.


Features

  • Microsoft Teams & CRM Integration
  • Audio Conferencing
  • Online/Video Meetings
  • Business Management/Call Reports
  • Live Dashboards
  • Call Reporting
  • Call Recording
  • PCI DSS Compliance
  • Call Centre
  • Mobile Twinning
  • Context Sensitive/Visual Voice
  • Hot Desking
  • Unlimited Call Packages
  • Presence/Busy Lamp Fields
  • Simultaneous Targets
  • Soft Phone
  • Desktop Click to Dial/CRM Integration
  • Auto Attendant
  • Missed Call Alerts
  • Portal Based Management (Self-Serve)
  • Privacy & Security
  • Time of Day Routing
  • Unified Voicemail
  • VIP Routing
  • Customisable Wallboards
  • In Queue Announcements
  • SMS Text

The Advantages of VOIP

It’s cost-effective

Arguably VoIP’s greatest asset is that it is significantly cheaper than a traditional landline, especially for international calls. A vast array of features are included at no extra cost.

Voice quality

Assuming you have a strong internet connection with good bandwidth, the sound quality of VoIP will be at least as good as, if not better, than a traditional phone connection.

Increased accessibility

A cloud-based VoIP service allows you to make calls from anywhere in the world as long as you have the right credentials to access your account.

Greater flexibility

When registering for VoIP services, you are assigned a VoIP number, known as a virtual number. You can then use this number regardless of your location.

Highly reliable

If, for whatever reason, a VoIP office phone shuts down due to network issues, calls can be forwarded to mobile phones and other devices.

Easy Integration

Organisations are constantly integrating new technologies to maximise operational efficiency. A VoIP system can be set up in minutes and can be seamlessly integrated with a variety of different business applications without having to make any costly adjustments to the existing IT infrastructure.